We are thrilled to announce the latest release of Teleman, version 5.0.0, packed with powerful new features and enhancements to take your communication capabilities to new heights. Our commitment to excellence drives us to deliver a seamless user experience, and we are confident that you will find these additions and improvements truly transformative.

Teleman is SaaS application that allows you to make calls to your customers to promote your products. There is a Web dialer where you can live call your customers and sell products. This is a Twilio-based voice-calling application so you need a Twilio account to start your telemarketing service. You can send voice messages from a text file and also a prerecorded file. By adding new contacts to a group you can you can start a campaign.

What does this application do actually?

In short, Teleman is a web-based application that allows users to make bulk phone calls to mobile phones using pre-recorded audio messages. It offers a campaign feature that enables users to make multiple calls at once, and these calls can be made using a robotic voice or a pre-recorded voice message. Teleman is a Software as a Service (SaaS) based platform, which means that users can create their own customer base and charge them a subscription fee to use the service. It also allows users to upload their own phone numbers to the system for making calls. Overall, Teleman is a tool that helps businesses and individuals to automate their phone-based outreach campaigns, saving time and increasing efficiency.

Check Twilio Coverage: click to see coverage country

Check Twilio international phone number availability and their capabilities: click to see availability and their capabilities

Twilio Call Cost Rate click to see pricing

Troubleshooting Dropped Twilio Voice Calls click to see dropped voice calls

Available features:

1. VoIP dialer: A software that allows users to make phone calls using the internet instead of a traditional phone line.
2. Subscription-based SaaS: A business model where customers pay a recurring fee to access software hosted on the cloud.
3. Group contacts: The ability to organize and manage a list of contacts as a group, for example, a marketing campaign targeting a specific group.
4. Multiple providers: The option to choose from various service providers for a specific feature or function.
5. Group campaign: A coordinated marketing effort aimed at a specific group of people.

7. Cron job: A scheduled task that runs automatically at a set time, allowing users to automate repetitive tasks.
8. Leads: Potential customers who have shown interest in a product or service and may become paying customers in the future.
9. Pricing system: A system that determines the cost of a product or service based on various factors, such as features, usage, or time.
10. Blogging: The act of writing and publishing articles on a website or blog to inform and engage readers.
11. Multi-currency support: The ability to conduct transactions in different currencies, accommodating customers from various countries.
12. SEO: Search Engine Optimization refers to techniques used to improve a website’s visibility and ranking on search engines.
13. Google Translate: A service that provides machine translation of text and web pages to and from various languages.
14. Multiple payment gateway support: The ability to accept payments through various online payment processors.
15. User management: The ability to manage user accounts, roles, permissions, and access control.
16. Newsletter: A periodic publication sent to subscribers containing news, updates, and other relevant information.
17. One-click auto-upgrade: The ability to automatically upgrade the software to the latest version with a single click.
18. Menu builder: A tool that allows users to create and customize menus for a website or application.
19. Specific country call cost: The ability to calculate the cost of a phone call based on the country of the recipient.
20. Agent role: A specific user role in a system that allows users to perform specific tasks or functions, such as customer service or sales.
21. Custom CSS JS: The ability to customize the design and functionality of a website or application using custom CSS and JavaScript code.
22. Two-way messaging: The ability to exchange messages between two parties in both directions, such as a chat or instant messaging system.
23. One-to-one messaging: The ability to exchange messages between two parties in a private conversation, such as email or direct messaging.
24. Incoming call: The ability to get the incoming call between two parties in a dialer.

25. Incoming call UI: Manage incoming calls effortlessly with a sleek, user-friendly interface.

26. Call History For All Users: Gain insights into interactions with customers, tracking trends and refining strategies.

27. Inbound Call Recording: Maintain comprehensive archives, aid agent training, and ensure compliance with call recordings.

28. Outbound Call Recording: Ensure transparency and quality assurance with recorded outbound calls.

29. Inbound Call QUEUE: Efficiently route incoming calls to the right agents, reducing wait times for customers.

30. QUEUE Redialing: Never miss a connection – automatically retry missed calls and reconnect promptly.

31. QUEUE Waiting Room: Keep callers informed and comfortable with a waiting room for better customer satisfaction.

32. Call Record to OPENAI Whisper Analyze: Extract valuable insights and trends by analyzing call records with OPENAI Whisper.

32. Download Call Record: Easily download call recordings for local backup and quick access.

Teleman has a built-in multi-currency converter you just need to select a country currency and it will automatically convert to the current exchange rate. You can update the current rate anytime by clicking on the update button. The application by default provides us with this offer so you can change your currency and can make it like default.

System Requirements

• PHP >= 8.0+
• BCMath PHP Extension
• Ctype PHP Extension
• Fileinfo PHP Extension
• JSON PHP Extension
• Mbstring PHP Extension
• OpenSSL PHP Extension
• PDO PHP Extension
• Tokenizer PHP Extension
• XML PHP Extension
• curl enable
• zip Extension
• gd Extension

Playlist

Youtube Playlist

DEMO

Link : Demo Link

Documentation: Documentation Link

Admin Login

Username : admin@mail.com

Password : 12345678

Customer Login

Username : customer@mail.com

Password : 12345678

FAQ

1. What is Teleman? - Teleman is a SaaS application that can make calls from the browser powered by Twilio.

2. What is the main benefit of Teleman? - Once you buy it, you have the power to build your own large and profitable business by selling subscriptions for Teleman. Create subscription plans and let your customer pick one, and they will get direct access to the software.

3. What is the difference between a regular and an extended license? - The main difference between these licenses is that under the Regular License, your end product (incorporating the item you’ve purchased) is distributed free of charge, whereas under the Extended License your end product may be sold or otherwise limited to paying customers.

4. What type of hosting needs if I have at least 10000 active customers and heavy traffic on-site? - For sites with high-traffic demands, cloud, VPS, dedicated, and cPanel hosting solutions ensure high performance.

5. Do you provide installation support? - YES. Only application installation, not the server configuration.

6. Will you provide detailed script documentation and source code if I need to customize it.? - YES.

7. Can I create a custom purchase plan if any customer wants it? - If a customer requests a custom plan for his needs, you can create it for him.

8. Can a customer perform the offline payment? - Sure, for any custom plan upgrade, customers can perform offline payment using PayPal or SSL COMMERZ. We can add more payment methods if you need them (Paid Customization).

9. Can I control my clients? - Sure, an admin has the total privilege to control his customers. You can block, expel, or trash any unauthorized customers.

Changelog

Version 5.0.0
Added
- Call history and recording functionality.
- Phase 1 interactivity of voice with Flow Builder.
- Support for Twilio Studio.
- SMTP test connection feature.

Fixed
- Web-Dialer now supports department-based connections.
- Improved user department visibility.
- Enhanced CSV upload progress indicator.
- Resolved the default translation bug.
- Fixed the SMS schedule cron issue.
- Addressed the missing language problem.
- Improved caching performance.
- Settled the default language setting issue.

Version 4.1.1
Added
- Support for Provider and Agent departments.
- SMTP test connection feature (reiterated).

Version 4.0.1
Added
- Integration with MojSMS for messaging services.
- Support for Big Data import.

Version 4.0.0
Added
- Incoming Call UI enhancements.
- Call history accessible for all users.
- Inbound and Outbound call recording.
- Queue management features including redialing and waiting room.
- Call Record analysis with OPENAI Whisper.
- Functionality to download call records.

Version 3.1.1
Fixed
- Roles and permissions enhancements.
- Improved analytics data fetching.
- User Interface (UI) improvements.

Version 3.1.0
Added
- Addon Manager for easier extension integration.

Version 3.0.0
Added
- Features for handling incoming calls and call history.
- Identity management for inbound agents.

Version 2.3.0
Added
- SMS sending, receiving, and one-to-one chatting functionalities.

Version 2.2.0
Fixed
- Dialer configuration process streamlined.
- Fixed the automatic logout issue.

Version 2.1.0
Added
- Multi-language support built-in.
- Language localization features.

Version 2.0.0
Added
- Phone number marketplace for users.
- New payment gateway integration for squad payments.
- Various bug fixes and improvements.

Version 1.6.0
Added
- Release of the WordPress plugin.

Fixed
- Disabled Google ReCaptcha by default.

Version 1.5.2 - 1.5.0
Added
- Enhancements including CRM addon, dynamic page maker, customer KYC verification, and more.

Fixed
- Various bugs including calling issues, logout problems, and credit deductions.

Version 1.4.2 - 1.4.0
Added
- New functionalities like custom CSS/JS, payment history management, and agent roles.

Fixed
- Several fixes including campaign calling bugs, Flutterwave issues, and more.

Version 1.3.2 - 1.3.0
Added
- Payment gateway integrations, developer feedback forms, and call cost management improvements.

Fixed
- Issues related to payment gateways, auto-updater, and call logs.

Version 1.2.0
Added
- Flutterwave Payment Gateway integration.

Version 1.1.0
Added
- Updated Dashboard UI for enhanced user experience.

Fixed
- Redirect the issue post-login and remove Twilio branding.

Version 1.0.0
- Initial release.